{"title":"Policy","description":"\u003cdiv class=\"font_8\"\u003e\n\n\u003ch1 class=\"_h1_ua7qq_58\" id=\"politica-de-envios\"\u003e\u003cstrong\u003e\u003cspan\u003eSHIPPING POLICY\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h1\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eDomestic and International Shipping\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eFruxo ships within the United States and to selected international destinations. Delivery times vary depending on the shipping option you select at checkout.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eShipping Options:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"_ul_ua7qq_146\"\u003e\n\n\u003cli\u003e\u003cspan\u003eStandard\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eExpedited\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eExpress\u003c\/span\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eThe estimated delivery time will be displayed during the checkout process based on your location and selected urgency.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eProcessing:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eInternational Shipments:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e International customers are responsible for any applicable customs fees, taxes, or duties in their destination country.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eContact:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e If you have questions about your shipment, please contact us at fruxo.love@gmail.com\u003c\/span\u003e\u003c\/p\u003e\n\n\u003chr class=\"_hr_ua7qq_140\"\u003e\n\n\u003ch1 class=\"_h1_ua7qq_58\" id=\"politica-de-devoluciones-y-reembolsos\"\u003e\u003cstrong\u003e\u003cspan\u003eRETURN AND REFUND POLICY\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h1\u003e\n\n\u003cp class\u003e\u003cstrong\u003e\u003cspan\u003eIntimate and Personal Care Products\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eFor hygiene and safety reasons, we do not accept returns of intimate care products once the security seal has been opened or broken.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eEvaluation Process:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e If you wish to request a return or exchange, please contact us within 30 days of receiving your order. Our team will conduct an assessment to determine if your case qualifies for store credit.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class\u003e\u003cstrong\u003e\u003cspan\u003eStore Credit:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Approved returns will receive store credit equivalent to the product's value, valid for future purchases at Fruxo.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eDefective or Damaged Products:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e If you receive a defective or damaged product during shipping, please contact us immediately with photographs. We will process a replacement or credit as appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eHow to Request a Return:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Send an email to fruxo.love@gmail.com with your order number, a description of the problem, and photographs if applicable.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003chr class=\"_hr_ua7qq_140\"\u003e\n\n\u003ch1 class=\"_h1_ua7qq_58\" id=\"politica-de-privacidad\"\u003e\u003cstrong\u003e\u003cspan\u003ePRIVACY POLICY\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h1\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cstrong\u003e\u003cspan\u003eLast updated: February 17, 2026\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eAt Fruxo (fruxo.love), we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, with whom we share it, and what your rights are.\u003c\/span\u003e\u003c\/p\u003e\n\n\u003ch2 class=\"_h2_ua7qq_64\"\u003e\u003cstrong\u003e\u003cspan\u003e1. Information we collect\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h2\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eWhen you shop or browse our site, we may collect:\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cul class=\"_ul_ua7qq_146\"\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003eContact and shipping data:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e full name, email address, phone number, billing and shipping address\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003ePayment information:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e securely processed by Authorize.net (we do not store full card numbers, only encrypted tokens)\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003ePurchase history:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e orders, product preferences, returns\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003eTechnical data:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e IP address, browser and device type, cookies, pages visited, browsing time\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2 class=\"_h2_ua7qq_64\"\u003e\u003cstrong\u003e\u003cspan\u003e2. How we use your information\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h2\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eWe use your data to:\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cul class=\"_ul_ua7qq_146\"\u003e\n\n\u003cli\u003e\u003cspan\u003eProcess, confirm, and ship your orders\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eSend you shipping notifications, status updates, and purchase confirmations\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eInform you about promotions, discounts, and news (you can unsubscribe at any time using the \"Unsubscribe\" link in our emails)\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eImprove site experience through traffic analysis (Google Analytics, Facebook Pixel)\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003ePrevent fraud and ensure transaction security\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eComply with legal obligations (taxes, accounting, dispute resolution)\u003c\/span\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003ch2 class=\"_h2_ua7qq_64\"\u003e\u003cstrong\u003e\u003cspan\u003e3. With whom we share your information\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h2\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eWe do not sell or rent your personal information. We only share it with essential service providers under confidentiality agreements:\u003c\/span\u003e\u003c\/p\u003e\n\n\u003cul class=\"_ul_ua7qq_146\"\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003ePayment processor:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Authorize.net (for secure transactions)\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003eCarriers:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e UPS, FedEx, USPS (for deliveries)\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003eEmail platform:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Mailchimp or Klaviyo (for communications)\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cstrong\u003e\u003cspan\u003eAnalytics tools:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Google Analytics, Facebook Pixel (aggregated and anonymous data)\u003c\/span\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eWe may disclose information if required by law (court order, fraud investigation, protection of rights).\u003c\/span\u003e\u003c\/p\u003e\n\n\u003ch2 class=\"_h2_ua7qq_64\"\u003e\u003cstrong\u003e\u003cspan\u003e4. Cookies and tracking technologies\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h2\u003e\n\n\u003cp class=\"_p_ua7qq_109\"\u003e\u003cspan\u003eWe use essential cookies (shopping cart, login) and third-party cookies (analytics, personalized advertising). You can manage your preferences from the cookie banner or in your browser settings. Rejecting non-essential cookies may limit some site functionalities.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e","products":[],"url":"https:\/\/www.fruxo.love\/en-us\/collections\/politicas.oembed","provider":"Fruxo","version":"1.0","type":"link"}